Page 46 - Towels-and-More-Zebra

TERMS AND CONDITION, PRODUCT INFORMATION Acceptable formats for embroidery, 3D logo and jacquard: in curves,
SAMPLES: Set up charges and decorating information: vector file.
Artwork fees /for separations, typesetting, touch - up, minor copy
Digital printed sample on customer design – 65 E per design. 3D changes, etc./ are billed at 45 E per hour with a half hour minimum.
logo heat printing by customer design – 70 E per design. VIRTUAL SAMPLES: Submit artwork and detailed specifications to
Embroidery project – 35 E per design. david@zebra.si. Allow 48 hours.
Jacquard unicolor relief – 250 E. POLY BAGGING: 0,05 E/pc.
Multicolor jacquard – 350 E. GIFT SETS AND FULFILLMENT: There will be additional costs and
PRE PRODUCTION SAMPLES are required for the following: might be more time for special packaging.
Orders over 2000 E. Products requiring a CMYK color match. SHIPPING INFORMATION: 1000 Ljubljana
Preproduction samples are free, if there is o cial order placed in our DELAYS: Zebra is not responsible for late deliveries by carrier or due
system. Shipping costs for sample is on customer account. If it is not to acts nature, terrorism, war, or strikes.
specified which courier should be used, courier costs by default will be SHIPPING METHOD: For customer arranged carrier, customer is
35 E for express service. responsible for arranging pick - up during normal working hours.
OVERRUNS & UNDERRUNS: Orders are considered complete with a 5% Contact carrier to confirm pick up.
overrun and underrun. There is a 3% charge for exact quantities. SHIPPING OFFERS: Zebra is textile & furniture producer and o er
Overruns are shipped with order unless otherwise specified. transport prices, based on sourced o ers from many logistic
Shortages will not be re- done. companies. We are not responsible for changing of the transport
VARIANCES: Variances in weight, size, and imprint location of /+ 5% are price. Customer is obligated to accept the transport price change or to
considered to be within acceptable manufacturing tolerances / not arrange by his self transport for his goods.
valid for printed i tems/. This may account for decorated images not SHIPPING CHANGES: Must be made at least 72 hours prior to ship date.
being 100% centered. Frames and stripes are not recommended / for PACKAGING: Standard bulk packaging, unless otherwise requested.
digital branding/. Maximum size of 3D logo is 40 cm length and is Special handling /non - standard carton quantities/ available but
possible only positioned to the edges of the product. For multicolor usually requires additional time and cost.
jacquard: only 2 colors can be crossed in one column loop. Not all Information from customer needed: Full address; Contact person;
customer designs can be adapted for jacquard technology. Visual phone number; emailing label to us; 1 day before shipment to be
approval is needed. To be noted, if there should be produced sample sent. Shipping charges are additional.
with customer design, if it is not, we proceed with production, based on PALLETIZING AND SHRINK WRAPPING: 15 E per EU pallet.
visual approval. AIR SHIPMENTS: Dimensional weight applies to most products.
Product color may vary from one lot to the next. CHANGES & CANCELLATIONS: To stay ahead of schedule, orders
TERMS AND CONDITIONS PRODUCTION TIME: Production time for are often produced well in advance of your ship date. Therefore,
decorated products begins after sample approval of virtual or pre- no changes or cancellation regarding production may be made
production sample, if required. once proforma invoice or pre - production sample /if required/ is
for quantities from 100 pcs up to 1000 pcs: ship within 10 approved. Written changes must be submitted to Zebra and
working days. are not considered firm until you receive a written confirmation
- for more then 1000 pcs up to 20 000 pcs: ship within 30 concerning your change. Charges may apply.
calendar days. RETURNS & CLAIMS: Requests for merchandise returns must be
- For rush orders: ask factory! made in writing within 10 days of receipt of merchandise. Customized
Blank products: Ship within 1 week. products are non - returnable.
SAMPLE POLICY: Production samples are for free, only the courier PRODUCT WARRANTIES: All products are guaranteed against
costs are under customer account. More information, you can get from defects in material and workmanship for a period of 10 days from
Product information area. the invoice date. Do not place tape or stickers on the terry products since
FAXED/EMAILED ORDERS: If customer has no confirmation email from this may cause damage and will void any warranty.
factory in 24 hours after order sent, must to call in the factory. COMMERCIAL/INSTITUTIONAL USE: All products are intended for
PAYMENT TERMS: 50% after sample/visual approval and 50% before individual promotional use. Warranty explicitly excludes commercially
shipment. Other types of payments are possible, only based on special laundered products and those used for institutional purposes.
agreement/contract. Customer is obligated to send SWIFT document TOWEL CARE: Prior to first use, wash digital without tumbling
after any transfer. program. Some ink washout is impossible, but wash separately to
DIGITAL PRINTING INFORMATION INK COLOR-MATCHING: NO CHARGE prevent any other damages. Never wash printed towels together. Do
for CMYK values. Exact color match is not guaranteed and a not use bleach or launder commercially.
pre-production sample is required when color matching is critical. COPYRIGHT & TRADEMARK LAWS: All logos are pictured to show
ARTWORK REQUIREMENTS: File submission for all custom decorating our decoration reproduction ability only, and do not represent
may be emailed to david@zebra.si and must include your purchase order advertisement, endorsements, sponsorships, or products for sale
number in the subject line. to anyone other than the parties expressly authorized by the owner
Acceptable formats for digital printing is pdf, the minimum of such logos and designs. 47
requested dots per inch is size is 300 dpi, CMYK.
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