Privacy Policy

1. General

Zebra Graphic Ltd. with registered office at Dunajska cesta 156, SI-1000 Ljubljana, Slovenia and registered with the Slovenian Business Registry under number 1545400 (hereinafter Zebra Graphic Ltd.), considers the protection of personal privacy to be extremely important. Zebra Graphic Ltd. wishes to inform its customers and users as much as possible about its services, while respecting their data and giving them control over what happens to them. Zebra Graphic Ltd. wants to manage and use its customer data safely, respectfully and with due diligence in order to provide better service to its customers and to offer the best possible experience. Zebra Graphic Ltd. therefore starts from the principle that everyone must have control over their personal data. Below, you will find information about what data Zebra Graphic Ltd. collects, why, how long for and how you can control it. Zebra Graphic Ltd. invites its customers to take the time to thoroughly review this Privacy Policy and any other conditions that may apply to its products and services.

2. Applicability

This Privacy Policy applies to all visitors (current, former and future) of the Zebra Graphic Ltd. website(s). The European General Data Protection Regulation law of 27 April 2016 (‘General Data Protection Regulation’), the law of 8 December 1992 (‘Privacy Act’), the law of 13 June 2005 (‘Electronic Communications Act’) and the accompanying implementing decrees, as well as any future changes hereto, regulate the protection of your personal data. Zebra Graphic Ltd. strives to fulfil its obligations and to respect the rights of the customer whenever Zebra Graphic Ltd. processes your personal data. For more information about this, Zebra Graphic Ltd. would like to refer you to the information of the Commission for the Protection of Privacy.

3. Processing of Personal Data and Responsibilities

‘Personal data’ means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. The personal data that Zebra Graphic Ltd. collects and processes, primarily concerns the data that customers enter themselves via the various pages or forms available on our website(s) and that Zebra Graphic Ltd. obtains through your use of our website(s) and/or our products and/or services. Zebra Graphic Ltd. acts as the responsible party for processing the personal data of its customers for the purposes as described in this Privacy Policy. This does not detract from the fact that the customer has a number of obligations in connection with the processing of personal data that allows the customer to use Zebra Graphic Ltd.'s products and services. In this capacity, the customer must always obtain, where necessary, the legally required from Zebra Graphic Ltd. for the processing of their personal data.

4. Purposes

Zebra Graphic Ltd. processes personal data for various purposes, whereby the only data processed is that which is necessary to achieve the intended purpose. Thus, we use personal data:

• When we have received consent;
• In the context of the preparation or performance of our application proces;
• To comply with the legal or regulatory provisions to which we are subject; and when Zebra Graphic Ltd. has a justified interest in this, such as, for example, as the case may be, , fraud prevention, internal administration management or monitoring of appropriate network and information security, in which case we always strive for a balance between that interest and respecting the privacy of the person concerned.
• Insofar as required, and with permission, Zebra Graphic Ltd. collects personal data for the following concrete objectives:

To process an application for our products and services.
If you visit our website to collect and/or request information about our products and services, or if you apply for membership, for example, then Zebra Graphic Ltd. needs your address details. All information that Zebra Graphic Ltd. receives about you during this pre-contractual phase will only be used by Zebra Graphic Ltd. to provide you with the requested information, in the way that you want. In addition, if you ultimately decide to become a student or member of Zebra Graphic Ltd., Zebra Graphic Ltd. will ask you for a number of personal details, such as name, address, telephone number, e-mail address and others, and Zebra Graphic Ltd. will also provide certain data to you, such as forum login details.

To provide the best service and to inform about usage options.
Zebra Graphic Ltd. uses personal data for setting up, maintaining and supporting products and services, processing membership applications, and for administrative purposes.

To provide information about (new) products and services from Zebra Graphic Ltd.
Zebra Graphic Ltd. may use personal data to offer (in writing, by telephone or electronically) new products, services or special opportunities that Zebra Graphic Ltd. believes may be of interest to you. Of course, you can opt out of this type of message (see further).

To track performance.
Zebra Graphic Ltd. may use personal data profiles to evaluate its products and services. This includes, among other things: requesting feedback on services (for example, via market research), data obtained during answers to visitor questions, fraud detection and quality assurance.

To comply with legal obligations.
In many cases, Zebra Graphic Ltd. is legally obliged to keep certain personal data and/or communicate them to government agencies, for example, in the context of general tax and accounting obligations. In the context of a police or judicial investigation, Zebra Graphic Ltd. can be obligated to communicate certain data to the requisite authorities in a confidential manner.

To keep track of studies, tests and statistics, including for trend analysis.
Zebra Graphic Ltd. may use anonymous, aggregated data to, for example, report internally and externally on the use of its services. The data used for this cannot be traced back to a specific individual. The information that Zebra Graphic Ltd. derives from these analyses is used to evaluate the current products and services portfolio and Zebra Graphic Ltd.'s processes, and to adapt them to new developments.

5. Security

Zebra Graphic Ltd.'s volunteers and employees are trained to deal with confidential data correctly. In the case of privacy-sensitive projects, an assessment is also made with regard to security and the protection of personal data. Zebra Graphic Ltd.'s information security policy, requirements and management standards are modelled on the international ISO 27001 standard. For the security of data, Zebra Graphic Ltd. assigns specific roles to its members who monitor compliance with legislation and ethical aspirations. Zebra Graphic Ltd. also uses specialised personnel who are responsible for the security of the network, infrastructure and information systems. In addition, Zebra Graphic Ltd. uses a variety of technical measures to protect personal data, such as: password protection, hard disk encryption software, firewalls, antivirus software, intrusion and anomaly detection system and access control systems for volunteers and employees.
If a data breach should occur with adverse consequences for personal data, the customer is personally notified under the conditions provided for by law. The number of Zebra Graphic Ltd.’s volunteers and employees who have access to personal information is limited and they are carefully selected. These volunteers and employees are granted access to personal information insofar as they need this information to perform their duties properly.
The existence and content of the personal communication that takes place via the Zebra Graphic Ltd. network (for example: email traffic, forum posts, hosting...) is protected by the provisions for telecommunications secrecy. This means that Zebra Graphic Ltd. and its personnel may not have any knowledge of the existence or content of such communication, outside of the exceptions enumerated by the law.
Zebra Graphic Ltd.'s websites sometimes mention links to third-party sites (social media, organisers of events sponsored by Zebra Graphic Ltd.) whose terms of use do not fall within the scope of this Privacy Policy. Please read carefully their policy on the protection of personal data.

6. Provision of Data to Third Parties

Zebra Graphic Ltd. does not sell personal data to third parties nor is data passed on to third parties unless:

This is necessary for our service provision.
For some aspects of our products and services, we cooperate with third parties or engage sub-contractors. These third parties are always selected very carefully and there is always an agreement between Zebra Graphic Ltd. and these third parties in accordance with the applicable legislation. Thus, Zebra Graphic Ltd. uses, among others, service providers for domain name registrations, e-mail service providers, SSL certificate providers, providers of cloud connect services, providers of sitebuilder services, providers of online desktop services and providers of online fax services. For more information about our sub-contractors (o.a., Domenar, pCloud, Protonmail), you can always contact us via the contact details under point 10.
If you purchase from Zebra Graphic Ltd. a (online) product or service from a manufacturer or supplier based outside the European Union, it is possible that additional measures are necessary to ensure the security of personal data, such as a certification under the EU-US Privacy Shield and/or a processor agreement with model clauses drawn up by the European Commission.
When a person refuses to have his details passed on, it is possible that some services can no longer be offered by Zebra Graphic Ltd.

There is a legal obligation.
For this, Zebra Graphic Ltd. refers you to point 4 of this Privacy Policy.

There is a legitimate interest for Zebra Graphic Ltd.
This only happens providing the interests or fundamental rights and freedoms of the person concerned do not override that interest.

7. Rights of the Data Subjects

You can exercise a number of rights regarding the processing of your personal data with respect to Zebra Graphic Ltd., insofar as you have those rights under the applicable legislation.
You can exercise these rights by using the contact details mentioned under point 10 of this Privacy Policy. Zebra Graphic Ltd. will respond to such requests and may or may not comply with such requests in accordance with applicable law and in principle within a period of one (1) month, also in accordance with applicable law.
In order to exercise your rights and to prevent any unauthorised disclosure of your personal data, you must provide us with proof of your identity. The request can be sent using the details mentioned under point 10 of this Privacy Policy.
If you consider it necessary, you can also contact, or file a complaint with, the Data Protection Authority in Slovenia.

Right of objection
You have the right to object at any time to the processing of your personal data based on the legitimate interest of Zebra Graphic Ltd. on grounds relating to your particular situation. If you object, Zebra Graphic Ltd. will no longer process such personal data unless Zebra Graphic Ltd. demonstrates compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

Right of access and transparency
You have the right to access the data (free of charge) that relate to you and to obtain a copy of these personal data. You can also ask us:

• Whether we process personal data about you;
• For what purposes we process them;
• Which categories of personal data we process;
• With which categories of third parties we share your personal data;
• What the origin of the processed data is;
• What your rights are.

Right to rectification and erasure
As a data subject, you are entitled to have incomplete, incorrect, inappropriate or outdated personal data corrected or supplemented. For this purpose, Zebra Graphic Ltd. can be contacted from a registered address or your data can be amended via email request. In order to keep your data up to date, we request that you notify us of any changes.
You also have the right, without undue delay, to have your personal data deleted if and insofar as:

1. the personal data are no longer required for the purposes;
2. there is no longer a legal ground for the processing;
3. you object to the processing, and there are no overriding legitimate grounds for the processing by Zebra Graphic Ltd.;
4. the personal data have been unlawfully processed; or
5. the personal data must be erased for compliance with a legal obligation that applies to Zebra Graphic Ltd.

Zebra Graphic Ltd. will send you a confirmation message after complying with a request for erasure. In the case of partial erasure, Zebra Graphic Ltd. will also explain why the request could not be fully met. Depending on the nature of the request, it is possible that some services can no longer be offered by Zebra Graphic Ltd. Zebra Graphic Ltd. is also not always able to erase all requested data, for example, to comply with legal obligations (e.g. in order to meet accounting and fiscal obligations, Zebra Graphic Ltd. is required to retain invoicing data for a maximum of 7 years).

Right to restriction of processing
As a data subject, you also have the right to have Zebra Graphic Ltd. restrict the processing of your personal data, if and insofar as one of the following applies:

1. you contest the accuracy of the personal data, in which case the processing is limited during a period enabling Zebra Graphic Ltd. to verify their accuracy;
2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
3. Zebra Graphic Ltd. no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims;
4. you have objected to processing, pending the verification whether the legitimate grounds of Zebra Graphic Ltd. override those of the data subject.

In case of restriction of processing, the data may still be stored by Zebra Graphic Ltd.

8. Retention Periods

Zebra Graphic Ltd. stores and processes your personal data for as long as is necessary to achieve the objectives described in point 4.

All information, whether in the form of text, files or images or any other form, is made available by Zebra Graphic Ltd. for information purposes only. Any interested person may take note of this information, but Zebra Graphic Ltd. reserves the right, at the time it considers appropriate, to change the rules and conditions concerning access to the use of the website without prior warning, or to subject the entire website or parts thereof to a restriction.
The access to such private sections of the website can be made dependent on the provision of information by the visitor/user of the website. The visitor/user who provides this information explicitly agrees that this information becomes the property of Zebra Graphic Ltd. and that by the mere communication of information to Zebra Graphic Ltd., the latter will be given express permission to use information in accordance with the Privacy Policy.
The provision of access to the private section of Zebra Graphic Ltd.'s website through the use of usernames and passwords can be changed or refused by Zebra Graphic Ltd. at any time without this leading to any compensation.

Our website does not use 3rd party cookies.

9. Contact Details

Questions or requests regarding personal data or this Privacy Policy can be addressed at any time to:

Zebra Graphic Ltd.
Attn: Data Protection Officer
Dunajska cesta 156, SI-1000 Ljubljana

10. Changes

Zebra Graphic Ltd. reserves the right to amend this Privacy Policy. Changes will always be published on this website prior to their coming into force. We recommend that you regularly consult this Privacy Policy so that you are aware of these changes.